At EZHome, we’re committed to delivering your sofa or bed quickly, safely, and with no hassle. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.
Orders are typically processed within [1–3 business days] after payment confirmation.
During peak seasons or promotions, processing times may take longer.
We partner with reliable carriers to ensure safe delivery of our products.
For bulky items (sofas, beds), we may use specialized delivery services to handle large packages carefully.
Tracking details will be sent via email or SMS once your order has shipped.
Standard delivery takes [7–10 business days], depending on your location.
Remote or rural areas may take longer.
Delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.
Shipping fees are calculated at checkout based on your delivery address and product size/weight.
We may offer free shipping promotions from time to time (terms apply).
Our sofas arrive vacuum-compressed in a compact package for easy handling.
On delivery, simply cut the packaging and watch your sofa expand—no assembly required.
For larger items, delivery will be to your doorstep or ground floor unless white-glove service is selected (if available).
If a delivery attempt is unsuccessful due to incorrect address or unavailability, additional fees may apply for re-delivery.
Please ensure accurate delivery information is provided at checkout.
Currently, we do not offer international shipping.
Any applicable customs duties, taxes, or import fees are the customer’s responsibility.
Please inspect your order upon arrival.
If your package arrives damaged or with missing parts, contact us within 48 hours with photos, and we’ll arrange a replacement or solution.
Once shipped, you’ll receive a tracking number to monitor your order’s progress.
If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to email us at ezhomesinfo@gmail.com. We’ll get back to you as soon as possible.
